1. Subject of the Agreement In exchange for payment of the membership fee, Element Fitness provides the Member with sports and wellness services.
2. Entire Agreement This Service Agreement (“Terms”), together with the Privacy Policy published on the Element Fitness platform and, where applicable, consent to marketing communications, constitutes a unified and indivisible framework agreement. This framework agreement is valid indefinitely, regardless of the duration of any specific membership.
3. Purchase of Membership Each time a Member pays for a selected membership, the agreement between the parties is considered concluded. No additional written document is required. All memberships are subject to these Terms.
4. Amendments Element Fitness reserves the right to amend these Terms. Members will be notified at least 10 (ten) days in advance. If a Member does not agree with the amendments, they must notify Element Fitness and request termination of services. Continued use of the membership constitutes acceptance of the amendments.
5. Any disputes between the parties shall first be resolved through negotiations. If no agreement is reached, disputes shall be resolved in the courts of Georgia in accordance with Georgian law.
6. Any matters not regulated by these Terms shall be governed by the applicable legislation of Georgia.
7. Termination and Refund Policy
• Memberships purchased in person are non-refundable.
• For memberships purchased remotely, the Member may withdraw from the contract within 14 calendar days and request a refund.
• If the membership has been used, the refund will be calculated proportionally based on the days used.
• A refund request must be submitted in writing together with proof of payment.
8. Health Condition The Member is fully responsible for their health condition and confirms that they are physically fit for exercise.
9. Rules and Schedule Members must comply with the club’s internal rules, regulations, and schedule. The administration reserves the right to make necessary changes.
10. Transfer of Membership Memberships are non-transferable.
11. Access Rules
• Members must use their membership card/sticker/wristband and register entry and exit.
• Sharing membership access is prohibited.
• Violations may result in cancellation of the membership.
12. Lockers
• Items left overnight may be removed by the club.
• The club is not responsible for lost or damaged items.
Storage of illegal items is strictly prohibited.
13. Valuables The club is not responsible for the loss, damage, or theft of valuables.
14. Children and Minors
Registration of minors requires parental or legal guardian consent.
Individuals under 16 may exercise only under the supervision of a personal trainer.
15. Group Classes
Advance booking is required.
Late arrival may result in denied entry.
Participants must follow group class rules.
16. Membership Suspension
1-month membership – 1 suspension (up to 5 days)
3-month membership – 3 suspensions (up to 15 days total)
6-month membership – 4 suspensions (up to 20 days total)
12-month membership – unlimited suspensions (up to 35 days total)
17. Code of Conduct
Members must respect the personal space of others.
Aggressive, offensive, dangerous behavior or being under the influence of alcohol or substances is prohibited.
Violations may result in termination of membership and/or involvement of law enforcement.
18. Dress Code
Appropriate sportswear and footwear are required.
Exercising in outerwear is prohibited.
Exercising without a shirt is not permitted.
19. Photo and Video Recording Photo and video recording is prohibited in locker rooms and other private areas.
20. External Trainers Training sessions conducted by non-employed trainers require prior administrative approval.
21. Video Surveillance Security cameras operate within the club. Recordings are stored for 14 calendar days.
22. Membership Termination The club may terminate or cancel a membership in case of violation of these Terms.
23. Pets Pets are not permitted inside the club premises.
24. Liability Members are responsible for proper use of equipment. Members must compensate for any damage or outstanding debts. The club and its employees are not liable for injuries or damage caused by the Member’s negligence